05/06/2025 15:33:32.582 Logger: Removing old logfile : StandaloneUpdate_2025-03-27_100541_10024-10528.log 05/06/2025 15:33:32.582 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/06/2025 15:33:32.582 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/06/2025 15:33:32.592 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/06/2025 15:33:32.592 SettingsDownloader: use office config update values false 05/06/2025 15:33:32.592 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/06/2025 15:33:32.592 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/06/2025 15:33:32.592 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/06/2025 15:33:32.592 WebClient: WebClient(0000021A730E0090): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/06/2025 15:33:32.592 WebClient: WebClient(0000021A730E0090): Background thread started 05/06/2025 15:33:32.592 WebClient: WebClient(0000021A730E0090): Download attempt #1 (max 10) 05/06/2025 15:33:32.592 WebClient: WebClient(0000021A730E0090): BeginDownloadAttempt: using BITS 05/06/2025 15:33:35.442 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/06/2025 15:33:35.621 WebClient: WebClient(0000021A730E0090): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct423F.tmp], foreground download=true 05/06/2025 15:33:35.653 WebClient: WebClient(0000021A730E0090): WaitForDownloadAttempt() 05/06/2025 15:34:22.692 WebClient: !WARNING! (0x80072EE7) WebClient(0000021A730E0090): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/06/2025 15:34:22.692 WebClient: !WARNING! (0x80072EE7) WebClient(0000021A730E0090): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/06/2025 15:34:22.705 WebClient: !WARNING! (0x80072EE7) WebClient(0000021A730E0090): Download error for 'PreSignInSettingsConfigJSON' 05/06/2025 15:34:22.705 WebClient: WebClient(0000021A730E0090): WaitForMultipleObjects() TryCompleted was signaled. 05/06/2025 15:34:22.705 WebClient: WebClient(0000021A730E0090): Download attempt #0 result hr=0x80072EE7 05/06/2025 15:34:22.705 WebClient: WebClient(0000021A730E0090): Waiting 10 seconds before retrying... 05/06/2025 15:34:32.706 WebClient: WebClient(0000021A730E0090): Download attempt #2 (max 10) 05/06/2025 15:34:32.706 WebClient: WebClient(0000021A730E0090): BeginDownloadAttempt: using BITS 05/06/2025 15:34:32.707 WebClient: WebClient(0000021A730E0090): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct423F.tmp], foreground download=true 05/06/2025 15:34:32.728 WebClient: WebClient(0000021A730E0090): WaitForDownloadAttempt() 05/06/2025 15:38:32.592 PreSignInSettingsConfigJSON: !ERROR! (0x8000000A) Download failed 05/06/2025 15:38:32.592 WebClient: WebClient(0000021A730E0090): AbortDownload() 05/06/2025 15:39:44.976 WebClient: WebClient(0000021A730E0090): WaitForDownload() is waiting... 05/06/2025 15:39:44.976 WebClient: WebClient(0000021A730E0090): WaitForMultipleObjects() Abort was signaled. 05/06/2025 15:39:44.977 WebClient: WebClient(0000021A730E0090): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/06/2025 15:39:44.977 WebClient: WebClient(0000021A730E0090): Download attempt #1 result hr=0x80004004 05/06/2025 15:39:44.977 PreSignInSettingsConfigJSON: !ERROR! (0x8000000A) Failed to download settings, will try to use local file. 05/06/2025 15:39:45.053 Chk: !ERROR! (0x80004004) (webclient.cpp:502) ERROR: "" failed with 0x80004004 in . 05/06/2025 15:39:45.053 WebClient: !ERROR! (0x80004004) WebClient(0000021A730E0090): Leaving Initialize() 05/06/2025 15:39:45.053 Chk: !ERROR! (0x80004004) (webclient.cpp:540) ERROR: "" failed with 0x80004004 in . 05/06/2025 15:39:45.053 WebClient: WebClient(0000021A730E0090): Background thread exiting, hr=0x80004004 05/06/2025 15:39:45.162 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/06/2025 15:39:45.163 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/06/2025 15:39:45.177 WebClient: WebClient(0000021A730E0090): destroyed 05/06/2025 15:39:45.247 WebClient: WebClient(0000021A730E0090): useWinHttp: true 05/06/2025 15:39:45.247 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/06/2025 15:39:45.247 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/25.065.0406.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582, useBitsAndRetry: true 05/06/2025 15:39:45.247 WebClient: WebClient(0000021A730E0090): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/25.065.0406.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582] 05/06/2025 15:39:45.247 WebClient: WebClient(0000021A730E0090): Background thread started 05/06/2025 15:39:45.247 WebClient: WebClient(0000021A730E0090): Download attempt #1 (max 0) 05/06/2025 15:39:45.247 WebClient: WebClient(0000021A730E0090): BeginDownloadAttempt: using URLMon 05/06/2025 15:39:45.247 WebClient: WebClient(0000021A730E0090): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/06/2025 15:39:45.247 WebClient: WebClient(0000021A730E0090): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/06/2025 15:39:45.273 WebClient: WebClient(0000021A730E0090): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/06/2025 15:39:45.274 WebClient: WebClient(0000021A730E0090): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/06/2025 15:39:45.274 WebClient: WebClient(0000021A730E0090): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/06/2025 15:39:57.272 WebClient: WebClient(0000021A730E0090): DownloadToStream: WinHttpSendRequest returned hr=0x80072EE7. 05/06/2025 15:39:57.272 Chk: !ERROR! (0x80072EE7) (webclient.cpp:645) ERROR: "" failed with 0x80072ee7 in . 05/06/2025 15:39:57.272 WebClient: !ERROR! (0x80072EE7) WebClient(0000021A730E0090): Leaving BeginDownloadAttempt() 05/06/2025 15:39:57.272 WebClient: WebClient(0000021A730E0090): Download attempt #0 result hr=0x80072EE7 05/06/2025 15:39:57.272 Chk: !ERROR! (0x80072EE7) (webclient.cpp:502) ERROR: "" failed with 0x80072ee7 in . 05/06/2025 15:39:57.272 WebClient: !ERROR! (0x80072EE7) WebClient(0000021A730E0090): Leaving Initialize() 05/06/2025 15:39:57.272 Chk: !ERROR! (0x80072EE7) (webclient.cpp:540) ERROR: "" failed with 0x80072ee7 in . 05/06/2025 15:39:57.272 WebClient: WebClient(0000021A730E0090): Background thread exiting, hr=0x80072EE7 05/06/2025 15:39:57.273 ECSConfigJSON: !ERROR! (0x80072EE7) Download failed 05/06/2025 15:39:57.273 WebClient: WebClient(0000021A730E0090): AbortDownload() 05/06/2025 15:39:57.273 WebClient: WebClient(0000021A730E0090): WaitForDownload() is waiting... 05/06/2025 15:39:57.273 WebClient: WebClient(0000021A730E0090): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/06/2025 15:39:57.292 ECSConfigJSON: !ERROR! (0x80072EE7) Failed to download settings, will try to use local file. 05/06/2025 15:39:57.304 ECSConfigurationDownloader: Update configuration. hresult = 0 05/06/2025 15:41:07.421 WebClient: WebClient(0000021A730DFEA0): destroyed 05/06/2025 15:41:07.421 WebClient: WebClient(0000021A730E0090): destroyed