05/09/2025 15:33:33.267 Logger: Removing old logfile : StandaloneUpdate_2025-03-28_100542_8916-10512.log 05/09/2025 15:33:33.281 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/09/2025 15:33:33.281 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/09/2025 15:33:33.290 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/09/2025 15:33:33.290 SettingsDownloader: use office config update values false 05/09/2025 15:33:33.290 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/09/2025 15:33:33.290 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/09/2025 15:33:33.290 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/09/2025 15:33:33.290 WebClient: WebClient(000001F757D8CF50): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/09/2025 15:33:33.290 WebClient: WebClient(000001F757D8CF50): Background thread started 05/09/2025 15:33:33.290 WebClient: WebClient(000001F757D8CF50): Download attempt #1 (max 10) 05/09/2025 15:33:33.290 WebClient: WebClient(000001F757D8CF50): BeginDownloadAttempt: using BITS 05/09/2025 15:33:35.573 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/09/2025 15:33:35.641 WebClient: WebClient(000001F757D8CF50): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct3394.tmp], foreground download=true 05/09/2025 15:33:35.645 WebClient: WebClient(000001F757D8CF50): WaitForDownloadAttempt() 05/09/2025 15:34:22.692 WebClient: !WARNING! (0x80072EE7) WebClient(000001F757D8CF50): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/09/2025 15:34:22.692 WebClient: !WARNING! (0x80072EE7) WebClient(000001F757D8CF50): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/09/2025 15:34:22.692 WebClient: !WARNING! (0x80072EE7) WebClient(000001F757D8CF50): Download error for 'PreSignInSettingsConfigJSON' 05/09/2025 15:34:22.692 WebClient: WebClient(000001F757D8CF50): WaitForMultipleObjects() TryCompleted was signaled. 05/09/2025 15:34:22.692 WebClient: WebClient(000001F757D8CF50): Download attempt #0 result hr=0x80072EE7 05/09/2025 15:34:22.692 WebClient: WebClient(000001F757D8CF50): Waiting 10 seconds before retrying... 05/09/2025 15:34:32.692 WebClient: WebClient(000001F757D8CF50): Download attempt #2 (max 10) 05/09/2025 15:34:32.692 WebClient: WebClient(000001F757D8CF50): BeginDownloadAttempt: using BITS 05/09/2025 15:34:32.695 WebClient: WebClient(000001F757D8CF50): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct3394.tmp], foreground download=true 05/09/2025 15:34:32.702 WebClient: WebClient(000001F757D8CF50): WaitForDownloadAttempt() 05/09/2025 15:34:49.225 WebClient: WebClient(000001F757D8CF50): Download of 'PreSignInSettingsConfigJSON' finished successfully. 05/09/2025 15:34:49.225 WebClient: WebClient(000001F757D8CF50): WaitForMultipleObjects() TryCompleted was signaled. 05/09/2025 15:34:49.225 WebClient: WebClient(000001F757D8CF50): Download attempt #1 result hr=0x00000000 05/09/2025 15:34:49.225 WebClient: WebClient(000001F757D8CF50): Background thread exiting, hr=0x00000000 05/09/2025 15:34:49.293 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/09/2025 15:34:49.307 PreSignInSettingsConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/09/2025 15:34:49.307 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/09/2025 15:34:49.307 WebClient: WebClient(000001F757D8CF50): destroyed 05/09/2025 15:34:50.037 WebClient: WebClient(000001F757D8CF50): useWinHttp: true 05/09/2025 15:34:50.038 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/09/2025 15:34:50.038 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/25.065.0406.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582, useBitsAndRetry: true 05/09/2025 15:34:50.038 WebClient: WebClient(000001F757D8CF50): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/25.065.0406.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582] 05/09/2025 15:34:50.038 WebClient: WebClient(000001F757D8CF50): Background thread started 05/09/2025 15:34:50.038 WebClient: WebClient(000001F757D8CF50): Download attempt #1 (max 0) 05/09/2025 15:34:50.038 WebClient: WebClient(000001F757D8CF50): BeginDownloadAttempt: using URLMon 05/09/2025 15:34:50.038 WebClient: WebClient(000001F757D8CF50): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/09/2025 15:34:50.038 WebClient: WebClient(000001F757D8CF50): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/09/2025 15:34:50.053 WebClient: WebClient(000001F757D8CF50): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/09/2025 15:34:50.054 WebClient: WebClient(000001F757D8CF50): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/09/2025 15:34:50.054 WebClient: WebClient(000001F757D8CF50): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/09/2025 15:35:01.111 WebClient: WebClient(000001F757D8CF50): DownloadToStream: WinHttpSendRequest returned hr=0x80072EE7. 05/09/2025 15:35:01.113 Chk: !ERROR! (0x80072EE7) (webclient.cpp:645) ERROR: "" failed with 0x80072ee7 in . 05/09/2025 15:35:01.113 WebClient: !ERROR! (0x80072EE7) WebClient(000001F757D8CF50): Leaving BeginDownloadAttempt() 05/09/2025 15:35:01.113 WebClient: WebClient(000001F757D8CF50): Download attempt #0 result hr=0x80072EE7 05/09/2025 15:35:01.113 Chk: !ERROR! (0x80072EE7) (webclient.cpp:502) ERROR: "" failed with 0x80072ee7 in . 05/09/2025 15:35:01.113 WebClient: !ERROR! (0x80072EE7) WebClient(000001F757D8CF50): Leaving Initialize() 05/09/2025 15:35:01.113 Chk: !ERROR! (0x80072EE7) (webclient.cpp:540) ERROR: "" failed with 0x80072ee7 in . 05/09/2025 15:35:01.113 WebClient: WebClient(000001F757D8CF50): Background thread exiting, hr=0x80072EE7 05/09/2025 15:35:01.113 ECSConfigJSON: !ERROR! (0x80072EE7) Download failed 05/09/2025 15:35:01.113 WebClient: WebClient(000001F757D8CF50): AbortDownload() 05/09/2025 15:35:01.113 WebClient: WebClient(000001F757D8CF50): WaitForDownload() is waiting... 05/09/2025 15:35:01.113 WebClient: WebClient(000001F757D8CF50): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/09/2025 15:35:01.113 ECSConfigJSON: !ERROR! (0x80072EE7) Failed to download settings, will try to use local file. 05/09/2025 15:35:01.175 ECSConfigurationDownloader: Update configuration. hresult = 0 05/09/2025 15:36:01.577 WebClient: WebClient(000001F757D8CD60): destroyed 05/09/2025 15:36:01.577 WebClient: WebClient(000001F757D8CF50): destroyed