05/13/2025 10:41:10.545 Logger: Removing old logfile : StandaloneUpdate_2025-03-31_110801_6364-11628.log 05/13/2025 10:41:10.545 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/13/2025 10:41:10.545 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/13/2025 10:41:10.562 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/13/2025 10:41:10.562 SettingsDownloader: use office config update values false 05/13/2025 10:41:10.562 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/13/2025 10:41:10.562 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/13/2025 10:41:10.562 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/13/2025 10:41:10.562 WebClient: WebClient(000001555554F840): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/13/2025 10:41:10.562 WebClient: WebClient(000001555554F840): Background thread started 05/13/2025 10:41:10.562 WebClient: WebClient(000001555554F840): Download attempt #1 (max 10) 05/13/2025 10:41:10.562 WebClient: WebClient(000001555554F840): BeginDownloadAttempt: using BITS 05/13/2025 10:41:10.565 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/13/2025 10:41:10.819 WebClient: WebClient(000001555554F840): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wctB53.tmp], foreground download=true 05/13/2025 10:41:10.827 WebClient: WebClient(000001555554F840): WaitForDownloadAttempt() 05/13/2025 10:41:54.041 WebClient: !WARNING! (0x80072EE7) WebClient(000001555554F840): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/13/2025 10:41:54.042 WebClient: !WARNING! (0x80072EE7) WebClient(000001555554F840): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/13/2025 10:41:54.042 WebClient: !WARNING! (0x80072EE7) WebClient(000001555554F840): Download error for 'PreSignInSettingsConfigJSON' 05/13/2025 10:41:54.042 WebClient: WebClient(000001555554F840): WaitForMultipleObjects() TryCompleted was signaled. 05/13/2025 10:41:54.042 WebClient: WebClient(000001555554F840): Download attempt #0 result hr=0x80072EE7 05/13/2025 10:41:54.042 WebClient: WebClient(000001555554F840): Waiting 10 seconds before retrying... 05/13/2025 10:42:04.042 WebClient: WebClient(000001555554F840): Download attempt #2 (max 10) 05/13/2025 10:42:04.042 WebClient: WebClient(000001555554F840): BeginDownloadAttempt: using BITS 05/13/2025 10:42:04.042 WebClient: WebClient(000001555554F840): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wctB53.tmp], foreground download=true 05/13/2025 10:42:04.059 WebClient: WebClient(000001555554F840): WaitForDownloadAttempt() 05/13/2025 10:42:58.884 WebClient: !WARNING! (0x80072EE7) WebClient(000001555554F840): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/13/2025 10:42:58.884 WebClient: !WARNING! (0x80072EE7) WebClient(000001555554F840): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/13/2025 10:42:58.884 WebClient: !WARNING! (0x80072EE7) WebClient(000001555554F840): Download error for 'PreSignInSettingsConfigJSON' 05/13/2025 10:42:58.884 WebClient: WebClient(000001555554F840): WaitForMultipleObjects() TryCompleted was signaled. 05/13/2025 10:42:58.884 WebClient: WebClient(000001555554F840): Download attempt #1 result hr=0x80072EE7 05/13/2025 10:42:58.884 WebClient: WebClient(000001555554F840): Waiting 10 seconds before retrying... 05/13/2025 10:43:08.885 WebClient: WebClient(000001555554F840): Download attempt #3 (max 10) 05/13/2025 10:43:08.885 WebClient: WebClient(000001555554F840): BeginDownloadAttempt: using BITS 05/13/2025 10:43:08.920 WebClient: WebClient(000001555554F840): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wctB53.tmp], foreground download=true 05/13/2025 10:43:08.986 WebClient: WebClient(000001555554F840): WaitForDownloadAttempt() 05/13/2025 10:43:29.317 WebClient: WebClient(000001555554F840): Download of 'PreSignInSettingsConfigJSON' finished successfully. 05/13/2025 10:43:29.318 WebClient: WebClient(000001555554F840): WaitForMultipleObjects() TryCompleted was signaled. 05/13/2025 10:43:29.318 WebClient: WebClient(000001555554F840): Download attempt #2 result hr=0x00000000 05/13/2025 10:43:29.318 WebClient: WebClient(000001555554F840): Background thread exiting, hr=0x00000000 05/13/2025 10:43:29.866 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/13/2025 10:43:29.891 PreSignInSettingsConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/13/2025 10:43:29.891 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/13/2025 10:43:30.006 WebClient: WebClient(000001555554F840): destroyed 05/13/2025 10:43:30.009 WebClient: WebClient(000001555554F840): useWinHttp: true 05/13/2025 10:43:30.009 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/13/2025 10:43:30.009 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/25.070.0413.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582, useBitsAndRetry: true 05/13/2025 10:43:30.009 WebClient: WebClient(000001555554F840): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/25.070.0413.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582] 05/13/2025 10:43:30.009 WebClient: WebClient(000001555554F840): Background thread started 05/13/2025 10:43:30.009 WebClient: WebClient(000001555554F840): Download attempt #1 (max 0) 05/13/2025 10:43:30.009 WebClient: WebClient(000001555554F840): BeginDownloadAttempt: using URLMon 05/13/2025 10:43:30.009 WebClient: WebClient(000001555554F840): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/13/2025 10:43:30.009 WebClient: WebClient(000001555554F840): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/13/2025 10:43:30.013 WebClient: WebClient(000001555554F840): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/13/2025 10:43:30.014 WebClient: WebClient(000001555554F840): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/13/2025 10:43:30.014 WebClient: WebClient(000001555554F840): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/13/2025 10:43:41.048 WebClient: WebClient(000001555554F840): DownloadToStream: WinHttpSendRequest returned hr=0x80072EE7. 05/13/2025 10:43:41.048 Chk: !ERROR! (0x80072EE7) (webclient.cpp:645) ERROR: "" failed with 0x80072ee7 in . 05/13/2025 10:43:41.048 WebClient: !ERROR! (0x80072EE7) WebClient(000001555554F840): Leaving BeginDownloadAttempt() 05/13/2025 10:43:41.048 WebClient: WebClient(000001555554F840): Download attempt #0 result hr=0x80072EE7 05/13/2025 10:43:41.048 Chk: !ERROR! (0x80072EE7) (webclient.cpp:502) ERROR: "" failed with 0x80072ee7 in . 05/13/2025 10:43:41.048 WebClient: !ERROR! (0x80072EE7) WebClient(000001555554F840): Leaving Initialize() 05/13/2025 10:43:41.048 Chk: !ERROR! (0x80072EE7) (webclient.cpp:540) ERROR: "" failed with 0x80072ee7 in . 05/13/2025 10:43:41.048 WebClient: WebClient(000001555554F840): Background thread exiting, hr=0x80072EE7 05/13/2025 10:43:41.048 ECSConfigJSON: !ERROR! (0x80072EE7) Download failed 05/13/2025 10:43:41.048 WebClient: WebClient(000001555554F840): AbortDownload() 05/13/2025 10:43:41.048 WebClient: WebClient(000001555554F840): WaitForDownload() is waiting... 05/13/2025 10:43:41.048 WebClient: WebClient(000001555554F840): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/13/2025 10:43:41.056 ECSConfigJSON: !ERROR! (0x80072EE7) Failed to download settings, will try to use local file. 05/13/2025 10:43:41.063 ECSConfigurationDownloader: Update configuration. hresult = 0 05/13/2025 10:44:51.111 WebClient: WebClient(000001555554F650): destroyed 05/13/2025 10:44:51.111 WebClient: WebClient(000001555554F840): destroyed