05/15/2025 09:24:39.506 Logger: Removing old logfile : StandaloneUpdate_2025-04-02_110801_12628-12004.log 05/15/2025 09:24:39.506 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/15/2025 09:24:39.506 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/15/2025 09:24:39.521 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/15/2025 09:24:39.521 SettingsDownloader: use office config update values false 05/15/2025 09:24:39.521 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/15/2025 09:24:39.521 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/15/2025 09:24:39.522 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/15/2025 09:24:39.522 WebClient: WebClient(00000204B7C5FE10): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/15/2025 09:24:39.522 WebClient: WebClient(00000204B7C5FE10): Background thread started 05/15/2025 09:24:39.522 WebClient: WebClient(00000204B7C5FE10): Download attempt #1 (max 10) 05/15/2025 09:24:39.522 WebClient: WebClient(00000204B7C5FE10): BeginDownloadAttempt: using BITS 05/15/2025 09:24:41.821 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/15/2025 09:24:41.911 WebClient: WebClient(00000204B7C5FE10): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wctB21E.tmp], foreground download=true 05/15/2025 09:24:41.948 WebClient: WebClient(00000204B7C5FE10): WaitForDownloadAttempt() 05/15/2025 09:25:28.637 WebClient: !WARNING! (0x80072EE7) WebClient(00000204B7C5FE10): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/15/2025 09:25:28.638 WebClient: !WARNING! (0x80072EE7) WebClient(00000204B7C5FE10): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/15/2025 09:25:28.638 WebClient: !WARNING! (0x80072EE7) WebClient(00000204B7C5FE10): Download error for 'PreSignInSettingsConfigJSON' 05/15/2025 09:25:28.638 WebClient: WebClient(00000204B7C5FE10): WaitForMultipleObjects() TryCompleted was signaled. 05/15/2025 09:25:28.638 WebClient: WebClient(00000204B7C5FE10): Download attempt #0 result hr=0x80072EE7 05/15/2025 09:25:28.638 WebClient: WebClient(00000204B7C5FE10): Waiting 10 seconds before retrying... 05/15/2025 09:25:38.639 WebClient: WebClient(00000204B7C5FE10): Download attempt #2 (max 10) 05/15/2025 09:25:38.639 WebClient: WebClient(00000204B7C5FE10): BeginDownloadAttempt: using BITS 05/15/2025 09:25:38.639 WebClient: WebClient(00000204B7C5FE10): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wctB21E.tmp], foreground download=true 05/15/2025 09:25:38.655 WebClient: WebClient(00000204B7C5FE10): WaitForDownloadAttempt() 05/15/2025 09:26:22.068 WebClient: WebClient(00000204B7C5FE10): Download of 'PreSignInSettingsConfigJSON' finished successfully. 05/15/2025 09:26:22.069 WebClient: WebClient(00000204B7C5FE10): WaitForMultipleObjects() TryCompleted was signaled. 05/15/2025 09:26:22.069 WebClient: WebClient(00000204B7C5FE10): Download attempt #1 result hr=0x00000000 05/15/2025 09:26:22.069 WebClient: WebClient(00000204B7C5FE10): Background thread exiting, hr=0x00000000 05/15/2025 09:26:22.085 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/15/2025 09:26:22.099 PreSignInSettingsConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 05/15/2025 09:26:22.099 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/15/2025 09:26:22.099 WebClient: WebClient(00000204B7C5FE10): destroyed 05/15/2025 09:26:22.102 WebClient: WebClient(00000204B7C5FE10): useWinHttp: true 05/15/2025 09:26:22.102 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/15/2025 09:26:22.102 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/25.070.0413.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582, useBitsAndRetry: true 05/15/2025 09:26:22.102 WebClient: WebClient(00000204B7C5FE10): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/25.070.0413.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582] 05/15/2025 09:26:22.102 WebClient: WebClient(00000204B7C5FE10): Background thread started 05/15/2025 09:26:22.102 WebClient: WebClient(00000204B7C5FE10): Download attempt #1 (max 0) 05/15/2025 09:26:22.102 WebClient: WebClient(00000204B7C5FE10): BeginDownloadAttempt: using URLMon 05/15/2025 09:26:22.102 WebClient: WebClient(00000204B7C5FE10): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/15/2025 09:26:22.102 WebClient: WebClient(00000204B7C5FE10): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/15/2025 09:26:22.105 WebClient: WebClient(00000204B7C5FE10): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/15/2025 09:26:22.105 WebClient: WebClient(00000204B7C5FE10): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/15/2025 09:26:22.105 WebClient: WebClient(00000204B7C5FE10): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/15/2025 09:26:33.429 WebClient: WebClient(00000204B7C5FE10): DownloadToStream: WinHttpSendRequest returned hr=0x80072EE7. 05/15/2025 09:26:33.429 Chk: !ERROR! (0x80072EE7) (webclient.cpp:645) ERROR: "" failed with 0x80072ee7 in . 05/15/2025 09:26:33.429 WebClient: !ERROR! (0x80072EE7) WebClient(00000204B7C5FE10): Leaving BeginDownloadAttempt() 05/15/2025 09:26:33.429 WebClient: WebClient(00000204B7C5FE10): Download attempt #0 result hr=0x80072EE7 05/15/2025 09:26:33.429 Chk: !ERROR! (0x80072EE7) (webclient.cpp:502) ERROR: "" failed with 0x80072ee7 in . 05/15/2025 09:26:33.429 WebClient: !ERROR! (0x80072EE7) WebClient(00000204B7C5FE10): Leaving Initialize() 05/15/2025 09:26:33.429 Chk: !ERROR! (0x80072EE7) (webclient.cpp:540) ERROR: "" failed with 0x80072ee7 in . 05/15/2025 09:26:33.429 WebClient: WebClient(00000204B7C5FE10): Background thread exiting, hr=0x80072EE7 05/15/2025 09:26:33.429 ECSConfigJSON: !ERROR! (0x80072EE7) Download failed 05/15/2025 09:26:33.429 WebClient: WebClient(00000204B7C5FE10): AbortDownload() 05/15/2025 09:26:33.429 WebClient: WebClient(00000204B7C5FE10): WaitForDownload() is waiting... 05/15/2025 09:26:33.430 WebClient: WebClient(00000204B7C5FE10): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/15/2025 09:26:33.447 ECSConfigJSON: !ERROR! (0x80072EE7) Failed to download settings, will try to use local file. 05/15/2025 09:26:33.453 ECSConfigurationDownloader: Update configuration. hresult = 0 05/15/2025 09:27:43.503 WebClient: WebClient(00000204B7C64010): destroyed 05/15/2025 09:27:43.503 WebClient: WebClient(00000204B7C5FE10): destroyed