05/16/2025 09:24:39.839 Logger: Removing old logfile : StandaloneUpdate_2025-04-03_110801_13756-12804.log 05/16/2025 09:24:39.847 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/16/2025 09:24:39.847 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/16/2025 09:24:39.853 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/16/2025 09:24:39.853 SettingsDownloader: use office config update values false 05/16/2025 09:24:39.853 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/16/2025 09:24:39.853 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/16/2025 09:24:39.853 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/16/2025 09:24:39.854 WebClient: WebClient(00000235C1E5D560): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/16/2025 09:24:39.854 WebClient: WebClient(00000235C1E5D560): Background thread started 05/16/2025 09:24:39.854 WebClient: WebClient(00000235C1E5D560): Download attempt #1 (max 10) 05/16/2025 09:24:39.854 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using BITS 05/16/2025 09:24:42.209 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/16/2025 09:24:42.322 WebClient: WebClient(00000235C1E5D560): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct6364.tmp], foreground download=true 05/16/2025 09:24:42.342 WebClient: WebClient(00000235C1E5D560): WaitForDownloadAttempt() 05/16/2025 09:25:29.391 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/16/2025 09:25:29.391 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/16/2025 09:25:29.392 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error for 'PreSignInSettingsConfigJSON' 05/16/2025 09:25:29.392 WebClient: WebClient(00000235C1E5D560): WaitForMultipleObjects() TryCompleted was signaled. 05/16/2025 09:25:29.392 WebClient: WebClient(00000235C1E5D560): Download attempt #0 result hr=0x80072EE7 05/16/2025 09:25:29.392 WebClient: WebClient(00000235C1E5D560): Waiting 10 seconds before retrying... 05/16/2025 09:25:39.392 WebClient: WebClient(00000235C1E5D560): Download attempt #2 (max 10) 05/16/2025 09:25:39.392 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using BITS 05/16/2025 09:25:39.392 WebClient: WebClient(00000235C1E5D560): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct6364.tmp], foreground download=true 05/16/2025 09:25:39.400 WebClient: WebClient(00000235C1E5D560): WaitForDownloadAttempt() 05/16/2025 09:26:25.514 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/16/2025 09:26:25.514 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/16/2025 09:26:25.514 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error for 'PreSignInSettingsConfigJSON' 05/16/2025 09:26:25.515 WebClient: WebClient(00000235C1E5D560): WaitForMultipleObjects() TryCompleted was signaled. 05/16/2025 09:26:25.515 WebClient: WebClient(00000235C1E5D560): Download attempt #1 result hr=0x80072EE7 05/16/2025 09:26:25.515 WebClient: WebClient(00000235C1E5D560): Waiting 10 seconds before retrying... 05/16/2025 09:26:35.515 WebClient: WebClient(00000235C1E5D560): Download attempt #3 (max 10) 05/16/2025 09:26:35.515 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using BITS 05/16/2025 09:26:35.516 WebClient: WebClient(00000235C1E5D560): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct6364.tmp], foreground download=true 05/16/2025 09:26:35.533 WebClient: WebClient(00000235C1E5D560): WaitForDownloadAttempt() 05/16/2025 09:27:22.555 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/16/2025 09:27:22.555 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/16/2025 09:27:22.555 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error for 'PreSignInSettingsConfigJSON' 05/16/2025 09:27:22.555 WebClient: WebClient(00000235C1E5D560): WaitForMultipleObjects() TryCompleted was signaled. 05/16/2025 09:27:22.555 WebClient: WebClient(00000235C1E5D560): Download attempt #2 result hr=0x80072EE7 05/16/2025 09:27:22.555 WebClient: WebClient(00000235C1E5D560): Waiting 10 seconds before retrying... 05/16/2025 09:27:32.556 WebClient: WebClient(00000235C1E5D560): Download attempt #4 (max 10) 05/16/2025 09:27:32.556 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using BITS 05/16/2025 09:27:32.556 WebClient: WebClient(00000235C1E5D560): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct6364.tmp], foreground download=true 05/16/2025 09:27:32.575 WebClient: WebClient(00000235C1E5D560): WaitForDownloadAttempt() 05/16/2025 09:28:18.980 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/16/2025 09:28:18.980 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/16/2025 09:28:18.980 WebClient: !WARNING! (0x80072EE7) WebClient(00000235C1E5D560): Download error for 'PreSignInSettingsConfigJSON' 05/16/2025 09:28:18.980 WebClient: WebClient(00000235C1E5D560): WaitForMultipleObjects() TryCompleted was signaled. 05/16/2025 09:28:18.980 WebClient: WebClient(00000235C1E5D560): Download attempt #3 result hr=0x80072EE7 05/16/2025 09:28:18.980 WebClient: WebClient(00000235C1E5D560): Waiting 10 seconds before retrying... 05/16/2025 09:28:29.025 WebClient: WebClient(00000235C1E5D560): Download attempt #5 (max 10) 05/16/2025 09:28:29.025 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using URLMon 05/16/2025 09:28:41.094 WebClient: WebClient(00000235C1E5D560): OnStopBinding(), hr=0x800C0005, wzError=[] 05/16/2025 09:28:41.095 Chk: !ERROR! (0x800C0005) (webclient.cpp:649) ERROR: "" failed with 0x800c0005 in . 05/16/2025 09:28:41.095 WebClient: !ERROR! (0x800C0005) WebClient(00000235C1E5D560): Leaving BeginDownloadAttempt() 05/16/2025 09:28:41.095 WebClient: WebClient(00000235C1E5D560): Download attempt #4 result hr=0x800C0005 05/16/2025 09:28:41.095 WebClient: WebClient(00000235C1E5D560): Waiting 10 seconds before retrying... 05/16/2025 09:28:51.095 WebClient: WebClient(00000235C1E5D560): Download attempt #6 (max 10) 05/16/2025 09:28:51.095 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using URLMon 05/16/2025 09:29:03.099 WebClient: WebClient(00000235C1E5D560): OnStopBinding(), hr=0x800C0005, wzError=[] 05/16/2025 09:29:03.099 Chk: !ERROR! (0x800C0005) (webclient.cpp:649) ERROR: "" failed with 0x800c0005 in . 05/16/2025 09:29:03.099 WebClient: !ERROR! (0x800C0005) WebClient(00000235C1E5D560): Leaving BeginDownloadAttempt() 05/16/2025 09:29:03.099 WebClient: WebClient(00000235C1E5D560): Download attempt #5 result hr=0x800C0005 05/16/2025 09:29:03.099 WebClient: WebClient(00000235C1E5D560): Waiting 10 seconds before retrying... 05/16/2025 09:29:13.099 WebClient: WebClient(00000235C1E5D560): Download attempt #7 (max 10) 05/16/2025 09:29:13.099 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using URLMon 05/16/2025 09:29:25.106 WebClient: WebClient(00000235C1E5D560): OnStopBinding(), hr=0x800C0005, wzError=[] 05/16/2025 09:29:25.106 Chk: !ERROR! (0x800C0005) (webclient.cpp:649) ERROR: "" failed with 0x800c0005 in . 05/16/2025 09:29:25.106 WebClient: !ERROR! (0x800C0005) WebClient(00000235C1E5D560): Leaving BeginDownloadAttempt() 05/16/2025 09:29:25.106 WebClient: WebClient(00000235C1E5D560): Download attempt #6 result hr=0x800C0005 05/16/2025 09:29:25.106 WebClient: WebClient(00000235C1E5D560): Waiting 10 seconds before retrying... 05/16/2025 09:29:35.107 WebClient: WebClient(00000235C1E5D560): Download attempt #8 (max 10) 05/16/2025 09:29:35.107 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using URLMon 05/16/2025 09:29:39.855 PreSignInSettingsConfigJSON: !ERROR! (0x8000000A) Download failed 05/16/2025 09:29:39.855 WebClient: WebClient(00000235C1E5D560): AbortDownload() 05/16/2025 09:29:39.884 WebClient: WebClient(00000235C1E5D560): WaitForDownload() is waiting... 05/16/2025 09:29:39.884 WebClient: WebClient(00000235C1E5D560): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/16/2025 09:29:39.884 WebClient: WebClient(00000235C1E5D560): OnStopBinding(), hr=0x80004004, wzError=[] 05/16/2025 09:29:39.898 PreSignInSettingsConfigJSON: !ERROR! (0x8000000A) Failed to download settings, will try to use local file. 05/16/2025 09:29:39.898 Chk: !ERROR! (0x80004004) (webclient.cpp:649) ERROR: "" failed with 0x80004004 in . 05/16/2025 09:29:39.898 WebClient: !ERROR! (0x80004004) WebClient(00000235C1E5D560): Leaving BeginDownloadAttempt() 05/16/2025 09:29:39.898 WebClient: WebClient(00000235C1E5D560): Download attempt #7 result hr=0x80004004 05/16/2025 09:29:39.898 Chk: !ERROR! (0x80004004) (webclient.cpp:502) ERROR: "" failed with 0x80004004 in . 05/16/2025 09:29:39.898 WebClient: !ERROR! (0x80004004) WebClient(00000235C1E5D560): Leaving Initialize() 05/16/2025 09:29:39.898 Chk: !ERROR! (0x80004004) (webclient.cpp:540) ERROR: "" failed with 0x80004004 in . 05/16/2025 09:29:39.898 WebClient: WebClient(00000235C1E5D560): Background thread exiting, hr=0x80004004 05/16/2025 09:29:39.932 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/16/2025 09:29:39.932 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/16/2025 09:29:39.932 WebClient: WebClient(00000235C1E5D560): destroyed 05/16/2025 09:29:39.935 WebClient: WebClient(00000235C1E5D560): useWinHttp: true 05/16/2025 09:29:39.935 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/16/2025 09:29:39.935 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/25.070.0413.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582, useBitsAndRetry: true 05/16/2025 09:29:39.935 WebClient: WebClient(00000235C1E5D560): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/25.070.0413.0001?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=f94abbaa-1daa-af79-6460-21ac5206b582] 05/16/2025 09:29:39.935 WebClient: WebClient(00000235C1E5D560): Background thread started 05/16/2025 09:29:39.935 WebClient: WebClient(00000235C1E5D560): Download attempt #1 (max 0) 05/16/2025 09:29:39.935 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using URLMon 05/16/2025 09:29:39.935 WebClient: WebClient(00000235C1E5D560): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/16/2025 09:29:39.935 WebClient: WebClient(00000235C1E5D560): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/16/2025 09:29:39.937 WebClient: WebClient(00000235C1E5D560): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/16/2025 09:29:39.937 WebClient: WebClient(00000235C1E5D560): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/16/2025 09:29:39.937 WebClient: WebClient(00000235C1E5D560): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/16/2025 09:29:51.945 WebClient: WebClient(00000235C1E5D560): DownloadToStream: WinHttpSendRequest returned hr=0x80072EE7. 05/16/2025 09:29:51.946 Chk: !ERROR! (0x80072EE7) (webclient.cpp:645) ERROR: "" failed with 0x80072ee7 in . 05/16/2025 09:29:51.946 WebClient: !ERROR! (0x80072EE7) WebClient(00000235C1E5D560): Leaving BeginDownloadAttempt() 05/16/2025 09:29:51.946 WebClient: WebClient(00000235C1E5D560): Download attempt #0 result hr=0x80072EE7 05/16/2025 09:29:51.946 Chk: !ERROR! (0x80072EE7) (webclient.cpp:502) ERROR: "" failed with 0x80072ee7 in . 05/16/2025 09:29:51.946 WebClient: !ERROR! (0x80072EE7) WebClient(00000235C1E5D560): Leaving Initialize() 05/16/2025 09:29:51.946 Chk: !ERROR! (0x80072EE7) (webclient.cpp:540) ERROR: "" failed with 0x80072ee7 in . 05/16/2025 09:29:51.946 WebClient: WebClient(00000235C1E5D560): Background thread exiting, hr=0x80072EE7 05/16/2025 09:29:51.946 ECSConfigJSON: !ERROR! (0x80072EE7) Download failed 05/16/2025 09:29:51.946 WebClient: WebClient(00000235C1E5D560): AbortDownload() 05/16/2025 09:29:51.946 WebClient: WebClient(00000235C1E5D560): WaitForDownload() is waiting... 05/16/2025 09:29:51.946 WebClient: WebClient(00000235C1E5D560): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/16/2025 09:29:51.947 ECSConfigJSON: !ERROR! (0x80072EE7) Failed to download settings, will try to use local file. 05/16/2025 09:29:51.953 ECSConfigurationDownloader: Update configuration. hresult = 0 05/16/2025 09:31:02.235 WebClient: WebClient(00000235C1E5D370): destroyed 05/16/2025 09:31:02.235 WebClient: WebClient(00000235C1E5D560): destroyed