05/06/2025 15:33:33.362 Logger: Removing old logfile : StandaloneUpdate_2025-01-25_230634_13484-11636.log 05/06/2025 15:33:33.363 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 05/06/2025 15:33:33.363 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/06/2025 15:33:33.376 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 05/06/2025 15:33:33.376 SettingsDownloader: use office config update values false 05/06/2025 15:33:33.376 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 05/06/2025 15:33:33.376 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/06/2025 15:33:33.376 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 05/06/2025 15:33:33.376 WebClient: WebClient(000002208C6244E0): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 05/06/2025 15:33:33.376 WebClient: WebClient(000002208C6244E0): Background thread started 05/06/2025 15:33:33.376 WebClient: WebClient(000002208C6244E0): Download attempt #1 (max 10) 05/06/2025 15:33:33.376 WebClient: WebClient(000002208C6244E0): BeginDownloadAttempt: using BITS 05/06/2025 15:33:35.442 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 05/06/2025 15:33:35.672 WebClient: WebClient(000002208C6244E0): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct423F.tmp], foreground download=true 05/06/2025 15:33:35.686 WebClient: WebClient(000002208C6244E0): WaitForDownloadAttempt() 05/06/2025 15:34:22.785 WebClient: !WARNING! (0x80072EE7) WebClient(000002208C6244E0): Download error 'PreSignInSettingsConfigJSON' (BG_ERROR_CONTEXT=5) 05/06/2025 15:34:22.785 WebClient: !WARNING! (0x80072EE7) WebClient(000002208C6244E0): Download error 'PreSignInSettingsConfigJSON' BITS error: The server name or address could not be resolved 05/06/2025 15:34:22.785 WebClient: !WARNING! (0x80072EE7) WebClient(000002208C6244E0): Download error for 'PreSignInSettingsConfigJSON' 05/06/2025 15:34:22.786 WebClient: WebClient(000002208C6244E0): WaitForMultipleObjects() TryCompleted was signaled. 05/06/2025 15:34:22.786 WebClient: WebClient(000002208C6244E0): Download attempt #0 result hr=0x80072EE7 05/06/2025 15:34:22.786 WebClient: WebClient(000002208C6244E0): Waiting 10 seconds before retrying... 05/06/2025 15:34:32.787 WebClient: WebClient(000002208C6244E0): Download attempt #2 (max 10) 05/06/2025 15:34:32.787 WebClient: WebClient(000002208C6244E0): BeginDownloadAttempt: using BITS 05/06/2025 15:34:32.787 WebClient: WebClient(000002208C6244E0): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wct423F.tmp], foreground download=true 05/06/2025 15:34:32.811 WebClient: WebClient(000002208C6244E0): WaitForDownloadAttempt() 05/06/2025 15:38:33.376 PreSignInSettingsConfigJSON: !ERROR! (0x8000000A) Download failed 05/06/2025 15:38:33.376 WebClient: WebClient(000002208C6244E0): AbortDownload() 05/06/2025 15:39:44.985 WebClient: WebClient(000002208C6244E0): WaitForDownload() is waiting... 05/06/2025 15:39:44.985 WebClient: WebClient(000002208C6244E0): WaitForMultipleObjects() Abort was signaled. 05/06/2025 15:39:44.985 WebClient: WebClient(000002208C6244E0): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/06/2025 15:39:44.985 WebClient: WebClient(000002208C6244E0): Download attempt #1 result hr=0x80004004 05/06/2025 15:39:45.038 PreSignInSettingsConfigJSON: !ERROR! (0x8000000A) Failed to download settings, will try to use local file. 05/06/2025 15:39:45.053 Chk: !ERROR! (0x80004004) (webclient.cpp:502) ERROR: "" failed with 0x80004004 in . 05/06/2025 15:39:45.053 WebClient: !ERROR! (0x80004004) WebClient(000002208C6244E0): Leaving Initialize() 05/06/2025 15:39:45.053 Chk: !ERROR! (0x80004004) (webclient.cpp:540) ERROR: "" failed with 0x80004004 in . 05/06/2025 15:39:45.053 WebClient: WebClient(000002208C6244E0): Background thread exiting, hr=0x80004004 05/06/2025 15:39:45.165 UpdateRingSettingsDownloader: Update settings. hresult = 0 05/06/2025 15:39:45.165 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 05/06/2025 15:39:45.177 WebClient: WebClient(000002208C6244E0): destroyed 05/06/2025 15:39:45.247 WebClient: WebClient(000002208C6244E0): useWinHttp: true 05/06/2025 15:39:45.247 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 05/06/2025 15:39:45.247 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/25.065.0406.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=b8bc6af9-a9cf-958e-ea6c-5d302e904acc, useBitsAndRetry: true 05/06/2025 15:39:45.247 WebClient: WebClient(000002208C6244E0): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/25.065.0406.0002?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=b8bc6af9-a9cf-958e-ea6c-5d302e904acc] 05/06/2025 15:39:45.247 WebClient: WebClient(000002208C6244E0): Background thread started 05/06/2025 15:39:45.247 WebClient: WebClient(000002208C6244E0): Download attempt #1 (max 0) 05/06/2025 15:39:45.247 WebClient: WebClient(000002208C6244E0): BeginDownloadAttempt: using URLMon 05/06/2025 15:39:45.247 WebClient: WebClient(000002208C6244E0): BeginDownloadAttempt: using WinHTTP instead of URLMon 05/06/2025 15:39:45.247 WebClient: WebClient(000002208C6244E0): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 05/06/2025 15:39:45.273 WebClient: WebClient(000002208C6244E0): DownloadToStream: WinHttpOpen returned hr=0x00000000. 05/06/2025 15:39:45.273 WebClient: WebClient(000002208C6244E0): DownloadToStream: WinHttpConnect returned hr=0x00000000. 05/06/2025 15:39:45.273 WebClient: WebClient(000002208C6244E0): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 05/06/2025 15:39:57.271 WebClient: WebClient(000002208C6244E0): DownloadToStream: WinHttpSendRequest returned hr=0x80072EE7. 05/06/2025 15:39:57.272 Chk: !ERROR! (0x80072EE7) (webclient.cpp:645) ERROR: "" failed with 0x80072ee7 in . 05/06/2025 15:39:57.273 WebClient: !ERROR! (0x80072EE7) WebClient(000002208C6244E0): Leaving BeginDownloadAttempt() 05/06/2025 15:39:57.273 WebClient: WebClient(000002208C6244E0): Download attempt #0 result hr=0x80072EE7 05/06/2025 15:39:57.273 Chk: !ERROR! (0x80072EE7) (webclient.cpp:502) ERROR: "" failed with 0x80072ee7 in . 05/06/2025 15:39:57.273 WebClient: !ERROR! (0x80072EE7) WebClient(000002208C6244E0): Leaving Initialize() 05/06/2025 15:39:57.273 Chk: !ERROR! (0x80072EE7) (webclient.cpp:540) ERROR: "" failed with 0x80072ee7 in . 05/06/2025 15:39:57.273 WebClient: WebClient(000002208C6244E0): Background thread exiting, hr=0x80072EE7 05/06/2025 15:39:57.273 ECSConfigJSON: !ERROR! (0x80072EE7) Download failed 05/06/2025 15:39:57.273 WebClient: WebClient(000002208C6244E0): AbortDownload() 05/06/2025 15:39:57.273 WebClient: WebClient(000002208C6244E0): WaitForDownload() is waiting... 05/06/2025 15:39:57.273 WebClient: WebClient(000002208C6244E0): WaitForDownload() is done waiting, download aborted, hr=0x80004004 05/06/2025 15:39:57.292 ECSConfigJSON: !ERROR! (0x80072EE7) Failed to download settings, will try to use local file. 05/06/2025 15:39:57.304 ECSConfigurationDownloader: Update configuration. hresult = 0 05/06/2025 15:41:07.420 WebClient: WebClient(000002208C6242F0): destroyed 05/06/2025 15:41:07.420 WebClient: WebClient(000002208C6244E0): destroyed